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FAQs

Can my Dock leveler be repaired?

Most times yes! Let us take a no cost look or send us a few pictures.

Is my leveler really worth repairing?

Most of the time, we can save you significantly over the cost of new. Often times, thousands less. We'll have it working like new and if you like, looking new as well.

Why does the same type of damage seem to keep happening?

Often times, it can be attributed to the dock bumpers, or the angle at which your trailers line up to your dock. We'd be happy to take a look and let you know what the issue is. As always, the consultation is free.

My Door is really hard to open, what's wrong?

It can be a multitude of things, Springs, cables, rollers, track. let us stop by for a free consultation.

The lip of our dock leveler isn't long enough to enter some trailers. Why?

A number of issues are possible here, most can be corrected. Contact us, we'd be glad to help.

My Dock Leveler just stopped working. Can you help us today?

Often times yes. We know a down leveler can really mess things up for your company. We take emergencies very seriously and we'll do all we can to get you up and running.

We're leaving our current building; we need to make sure all our dock equipment is functioning well before we leave. Can you help?

Absolutely! End of lease restoration is a core part of our business. We can make sure everything works and looks good before you leave, or if you're a property manager, you can be sure all is ready to go for your new tenant.

A forklift snagged our leveler and lifted it out of place. Can this be repaired?

Most times, yes. We've got some incredible before and after pictures. No matter how bad it looks, we can likely fix it.

We have an Edge of Dock leveler, it's really hard to pull the handle back. Can this be repaired?

Yes, we can certainly help. Give us a call or send some pictures. We'll get you operational right away.

what's the best way to keep our equipment operating well with minimal down time?

Two words, Preventive Maintenance. We can establish a PM program that is specific to your equipment. We're experienced enough to know what the weaknesses are of most Dock leveler brands. We'll be able to get ahead of most issues before a breakdown occurs.